Shipping
Good things, on their way.
Find your delivery options, shipping costs and what to expect after placing your order.
Tracked & Insured Shipping
Free
Delivery with tracking and shipping insurance included.
Estimated delivery:
[Standard delivery timeframe] after dispatch.
Express Shipping
$4.95
Choose our express delivery option at checkout.
Estimated delivery:
[Express delivery timeframe] after dispatch.
Where We Ship
We currently ship to [supported countries or regions]. The shipping prices above are listed in [currency].
Order Processing
Orders are prepared for dispatch within [processing timeframe] business days. Processing time is separate from the estimated delivery time shown above.
Delivery estimates are a guide rather than a guaranteed arrival date. Carrier delays and public holidays may affect delivery.
Tracking Your Order
Check your shipping confirmation email for tracking details. Tracking may not update immediately while your parcel is waiting for its first carrier scan.
Can’t find your shipping confirmation? Contact us with your order number and the email address used at checkout.
Need to Change Your Address?
Please check your delivery address carefully before completing your order. If you notice a mistake, contact us as soon as possible. We’ll check whether the address can still be updated; changes may not be possible once your order has been dispatched.
Delayed, Missing or Damaged Parcels
If your estimated delivery window has passed, your parcel is marked as delivered but hasn’t arrived, or an item arrives damaged, please contact us with your order number. We’ll investigate and help with the next steps.
For damaged items, photos of the product and packaging can help us understand what happened.
A question about your delivery?
Send us your order number and a few details so we can help you find an answer.
Contact Nuverni